Where else can you find a provider with over 30 years
of IT experience?

Why Managed Services

It’s true, there are few IT providers around that have been in business for over three decades. In fact, you may not be able to find another in the entire New England area. Since 1983, RetroFit has been a leading Managed Services Provider (MSP) specializing in PROACTIVE Infrastructure Monitoring and Management, Back-up and Disaster Recovery, Onsite Support and Maintenance, as well as Hardware Procurement. RetroFit provides premier Technology solutions to SMBs of all industries, including State and Local Municipalities, Education, Healthcare, CPA and Law, and more. And we’ve been serving up PROACTIVE IT solutions with a smile that long for a reason - people keep coming back to us. Our decades of IT and business experience have taught us to always treat our customers professionally and with respect. When you partner with RetroFit, you can expect nothing less.

Do you have any of these complaints?

Get relief with RetroFit.

I’m frustrated by faulty technology
that slows my business down.

RetroFit goes the extra mile to ensure your technology is optimized and never causes massive breakdowns that create costly downtime. We proactively monitor and manage your IT, so you and your staff have the calm and focus you need to excel at your jobs.

I’m annoyed that my IT contractor is rude
and doesn’t show up on time.

At our core, we are a customer service organization - we just so happen to specialize in IT. That means you will always be treated with respect by every member of our staff. We also respect your time. So when we say we’ll show up at 3pm, we actually will.

I'm tired of receiving "surprise" bills
from my vendor.

We offer many of our services at a flat rate fee, so you always know how much you’re paying and what for. When you partner with us, never again will you be left with that sinking feeling in your stomach as a result of a skyrocketing IT bill.

Our partners help us achieve our technology goals

So we can help you achieve yours

We love our clients

See how it shows in the service they’ve received

  • Recently the City of Newburyport had some network data shares compromised with Cyrptowall like Ransomware, specifically the latest Alpha Crypt version. RetroFit Technologies BDR Solution was deployed to restore all affected data in an expeditious manner with no more than 10 minutes of data access outage from initial time the malware infected the network data shares to complete data restoration. We are grateful to the BDR (Backup Disaster Recovery) Team at RetroFit for such a timely recovery from this kind of damaging malware intrusion and encourage other municipalities to be sure to protect their data with solutions such as these currently being offered by Retrofit Technologies.

    IT Director
    City of Newburyport

    We signed with RetroFit in July of 2009, and the service was completely operational by the end of August 2009. The staff at the RetroFit Support Desk was very professional during the whole process. I was always informed of what was going to be done, when it was to be done, and if I was going to have to reboot anything. I have over 100 systems that access the servers simultaneously, and coordinating a reboot can be hairy at times, RetroFit’s staff always gave us plenty of notice. Their BDR has by far saved us many potential headaches, and has been worth every penny. If you have ever experienced data loss you can begin to appreciate the importance of having redundancy built-in into information systems. For us the BDR has truly given us peace of mind. And for me, the expertise and professionalism RetroFit puts behind the BDR system, makes it much better.

  • I am happy to provide a reference to RetroFit regarding their Backup and Disaster Recovery. The system was installed over five (5) years ago in the Town of Sharon (including the Police Department) and has been running flawlessly. I receive reports monthly showing activity on all devices including success and failure rates. The town has had six (6) instances where data was lost and RetroFit was able to restore it. RetroFit has always been attentive and proactive with the town and I would highly recommend them for this service.

    IT Director
    Town of Sharon

    Partnering with RetroFit and deploying their backup solution has been invaluable. RetroFit’s technical expertise/advice and general support have been a great added value. When it comes to the RetroBDR, the cost of backup software, hardware and maintenance is minimized by more than half a traditional tape system/methodology. Any requested restores or recoveries have been completed quickly, efficiently and effectively.

    Biostage, Inc.