Any eligible entity within the Commonwealth of Massachusetts can purchase a full range of technology services and products through RetroFit. RetroFit has been an authorized reseller for the Commonwealth since 1994.
Services Offered with Procurement of IT Equipment
RetroFit offers the following services to assist Eligible Entities of the Commonwealth with the procurement of IT equipment:
- Initial specification and pricing of equipment
- Tracking of equipment during shipment cycle
- Initial testing of equipment
- Inventory Management
- Asset Tagging
- Return of defective equipment
- Network testing
- Removal of old equipment
- Relocation of current equipmen
Click here for a complete Contract Profile.
Placing a Service Call
With RetroFit, placing a service call has never been easier! RetroFit has a state-of-the-art Call Management Center that allows Commonwealth’s customers web-based access to log and track service requests. Simply click on Customer Support Login and log in your user name and password. Once logged into our system, you can place a request for service.
Quotation Process
If you wish to receive a quotation on products or services, please call the following toll-free number: 800.966.2222.
If you wish to fax your quotation, please send the quotation request to the following toll-free fax number: 800.478.2040.
Procurement of Hardware
For hardware obtained from third parties, RetroFit ensures a 5% maximum equipment markup on incidental hardware. This is one of the lowest offered in the Commonwealth!
For more information or to obtain a quote, contact us at 508.478.2222 or email at quotes@retrofit.com
Any eligible entity within the Commonwealth of Massachusetts can purchase a full range of technology services and products through RetroFit. RetroFit has been an authorized reseller for the Commonwealth since 1994.
Maintenance, Deployment & Integration
- Network Integration Services
- Deployment and Integration Services
- Installation
- Project Management
- Support Programs (backbone; post installation support, maintenance, warranty)
- Maintenance and support for broad range of installed IT equipment
- Engineering Services (installation, integration, deployment, training)
- Image Management Services (hard drive)
- Help Desk Service
Hardware Procurement
- Desktops, Laptops, Tablet Computers
- Servers
- Storage Systems and Subsystems
- Peripherals
- Inkjet Printers
- Computer Accessories
- Network Security Systems
- Hardware Upgrades of existing PCs & Server
For more information, contact us at 508.478.2222 or email at information@retrofit.com
Any eligible entity within the Commonwealth of Massachusetts can purchase a full range of technology services and products through RetroFit. RetroFit has been an authorized reseller for the Commonwealth since 1994.
Below are the Contractor Labor Rates on an hourly basis:
ITC16A, Category 6
Contractor Labor Rates |
Type of Service |
Low Rate |
High Rate |
Project Planning |
$70.00 |
$125.00 |
Project Management |
$70.00 |
$125.00 |
Installation Services |
$21.00 |
$35.00 |
Network Integration |
$55.00 |
$75.00 |
Software Installation |
$25.00 |
$50.00 |
Technical Support |
$25.00 |
$45.00 |
Preventative Maintenance Services |
$20.00 |
$55.00 |
Effective Dates of Contract
The effective dates of the ITC16A contract: 10/01/04 – 12/31/11
Any eligible entity within the Commonwealth of Massachusetts can purchase a full range of technology services and products through RetroFit. RetroFit has been an authorized reseller for the Commonwealth since 1994. Below are the Labor Rates by Job Title on an hourly basis:
ITC16A, Category 6
Labor Rates by Job Title |
Job Title |
Standard Rate |
Overtime Rate 1 |
Overtime Rate 2 |
Project Coordinator |
$40.00 |
$45.00 |
$50.00 |
Technical Architect |
$85.00 |
$105.00 |
$130.00 |
Technical Support Specialist |
$60.00 |
$70.00 |
$80.00 |
Senior Level Project Manager |
$90.00 |
$110.00 |
$135.00 |
Project Manager |
$65.00 |
$75.00 |
$85.00 |
Systems Engineer |
$75.00 |
$90.00 |
$110.00 |
PC Workstation Engineer |
$40.00 |
$50.00 |
$60.00 |
PC Workstation Technician |
$30.00 |
$35.00 |
$40.00 |
Technology Assistant |
$20.00 |
$25.00 |
$30.00 |
Server Engineer |
$75.00 |
$90.00 |
$110.00 |
Security Engineer |
$75.00 |
$90.00 |
$110.00 |
Product Procurement Specialist* |
$25.00 |
$30.00 |
$35.00 |
Help Desk Manager |
$65.00 |
$75.00 |
$85.00 |
Help Desk Technician |
$25.00 |
$30.00 |
$35.00 |
Senior Technical Writer* |
$85.00 |
$85.00 |
$85.00 |
Technical Writer* |
$45.00 |
$45.00 |
$45.00 |
*Monday-Friday only
Explanation of Rates
Type of Rate |
Time Available |
Days Available |
Standard Rate |
8:00 a.m. – 5:00 p.m. |
Monday through Friday |
Overtime Rate 1 |
5:00 p.m. – 8:00 a.m. |
Monday through Friday |
Overtime Rate 2 |
5:00 p.m. – 8:00 a.m. |
Friday through Monday, and Holidays (5:00 p.m. day preceding holiday through 8:00 a.m. day following holiday) |
Effective Dates of Contract
The effective dates of the ITC16A contract: 10/01/04 – 12/31/11
Any eligible entity within the Commonwealth of Massachusetts can purchase a full range of technology services and products through RetroFit. RetroFit has been an authorized reseller for the Commonwealth since 1994.
Below is the Prompt Pay Discount Schedule:
ITC16A, Category 6
Prompt Pay Discount |
Turn Around Time for Payments |
% Discount off Proposed Price |
10 Days |
2.00% |
15 Days |
1.75% |
20 Days |
1.50% |
30 Days |
1.25% |
RetroFit offers Eligible Entities of the Commonwealth one of the most aggressive discount schedules for early payment. The Commonwealth of Massachusetts has improved their cash flow by using RetroFit’s aggressive Prompt Pay Discount Schedule. Using our contracts, departments have saved over $46,175.00!!
Effective Dates of Contract
The effective dates of the ITC16A contract: 10/01/04 – 12/31/11
