Applications Supported |
Description |
Microsoft Server Software
(Including but not limited to) |
Active Directory
- User account modification
- Group modification
- Site replication issues
Windows Server 2000 and up
- DHCP, WINS, DNS
- Personal and Group Network Storage Space
- Microsoft VPN
Exchange Server 2000 and up
SQL 2000 and up
- Database back and restore
- Connections to the database
Terminal Server
Remote Desktop |
Microsoft Client Software
(Including but not limited to) |
Windows 2000 and up
Office 2000 and up
Outlook 2000 and up
Active Sync |
Citrix XP and up |
Printer setup and management
Program neighborhood connection mgmt.
License configurations
Shadowing |
Adobe Reader 6.0 and up |
|
Veritas Backup Exec 8.0 and up |
Job setup and removal
File backup and restore |
Desktop Publishing |
Adobe Acrobat and Reader, Adobe Photoshop |
Office Suites |
Microsoft Office 95/97/2000/XP/2003 |
Email |
Microsoft Outlook 2000/XP/2003 and Express |
Word Processing |
Microsoft Word 95/97/2000/XP/2003 |
Domain |
User account reset and creation Network Share |
Desktop Operating Systems |
Apple Mac System 9 and up, Microsoft Windows XP, 2000, NT |
Graphics |
Microsoft FrontPage, PowerPoint and Visio |
Browsers |
Internet Explorer 5.0 and above |
Anti-Virus |
McAfee and Norton Anti-Virus |
Database |
Microsoft Access 2000/XP/2003 & SQL Backup and Restore |
