RetroFit provides an array of essential desktop management services on a flat rate subscription basis to small and medium sized businesses. We help you minimize the hidden costs of desktop ownership which can be considerable. We also minimize the daily hassles involved with using and managing technology. With RetroFit’s preventative approach and quick response, you can reduce IT downtime and security issues by more than 70% via proactive management.
With three levels to choose from – Essential, Professional and Professional Plus – you determine which option meets your needs. Levels range from basic remote monitoring to full managed IT services, including Help Desk and onsite support and maintenance. Customized service plans are also available.
Services |
Desktop Essential |
Desktop Professional |
Desktop Professional Plus |
24 x 7 remote monitoring |
x |
x |
x |
Real-time alerting |
x |
x |
x |
Microsoft patch management |
x |
x |
x |
Anti-Virus checks & scanning |
x |
x |
x |
Spyware detection & removal |
x |
x |
x |
Temporary file deletion & cleaning |
x |
x |
x |
Asset management |
|
x |
x |
Unlimited Help Desk Support |
|
x |
x |
Anti-SPAM checks & scanning |
optional |
optional |
optional |
Onsite Support
|
optional |
N/A |
x |
- Improved system performance and availability
- Increased Uptime
- Reduced operational costs
- Better capacity planning
- Single-sourced systems monitoring capabilities
- Enhanced end-user experience
- Improved employee productivity
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