Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business…

Tips to protect your brand online

Your brand's online reputation is not helpless from negative reviews on consumer complaint sites. Though it's nearly impossible to remove…

Why businesses need web monitoring

The internet is indispensable for improving business productivity, but it’s also an outlet for procrastination. With unfettered access to the…

IT security policies your company needs

When it comes to Internet security, most small businesses don’t have security policies in place. And considering that employee error…

Increase productivity with web monitoring

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle you can get anything done during an…

New SMB dashboard app from Twitter

If you aren’t a celebrity or a multimillionaire capable of purchasing millions of Twitter followers, it’s quite hard to establish…

Online community building for businesses

What do circuses, the Internet and Harry Potter fans have in common? They are all communities that house numerous individuals…

Security policies every business needs

When it comes to Internet security, a reported 87% of small businesses have no security policies in place at at…

Don’t let ‘rant’ sites hurt your business

A dissatisfied customer sounding off on a ‘rant’ site about how unhappy they are can have serious ramification when it…

Why Line Is the App of Choice in Iran

What would you do if you couldn’t access Facebook, Twitter, Instagram or any of the other social media platforms that…